ab678 — Player Protection
Responsible Gaming
Play Smart. Stay Safe.
ab678 is committed to providing a safe, fair, and enjoyable gaming environment for all players in Bangladesh. Our responsible gaming programme puts you in control — with tools, resources, and support to help you play within healthy limits.
ab678 strictly prohibits access to anyone under the age of 18. All accounts are subject to identity verification. If we discover an underage player, the account is immediately closed and all funds returned.
Set daily, weekly, or monthly deposit caps in BDT directly from your account settings. Once a limit is set, it takes effect immediately. Reductions apply at once; increases carry a 7-day cooling-off period.
If you need a complete break, our self-exclusion feature lets you block access to your ab678 account for periods of 1 month, 3 months, 6 months, 1 year, or permanently. Re-entry after exclusion requires a mandatory review.
Enable on-screen notifications that alert you when you have been playing for 30, 60, or 90 minutes. Staying aware of session length is one of the simplest and most effective responsible gaming habits.
Beyond deposit limits, ab678 offers optional loss limits — capping how much you can lose within a defined period. When your loss limit is reached, wagering is paused until the period resets or you adjust your settings.
Our trained player support team is available around the clock. If you feel gambling is becoming a concern, reach out at [email protected] — we will treat your enquiry with complete confidentiality and care.
Section 1
Our Commitment to Safe Play
At ab678, responsible gaming is not an afterthought — it is built into the foundation of how we operate. We believe that gambling should be an entertaining leisure activity, not a source of financial stress or personal harm. Our platform is designed with the welfare of Bangladeshi players at the centre of every decision we make.
ab678 provides a range of tools that allow players to manage their gambling activity proactively. These include deposit limits, loss limits, session time reminders, temporary time-outs, and full self-exclusion options. We also employ internal monitoring systems that can flag patterns of play associated with problem gambling, enabling our support team to reach out with care and guidance when needed.
We are transparent about the odds of games on our platform, ensure fair random-number generation across all titles from our certified providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — and we never use manipulative design patterns intended to encourage players to spend beyond their means.
Our responsible gaming commitment extends to the operators and suppliers we work with. Every partner in the ab678 ecosystem is required to adhere to player protection standards consistent with our own. We will not partner with any provider that does not share our commitment to player welfare.
- Gambling must be a voluntary, enjoyable leisure activity — never a financial necessity.
- Players must be in control of how much they spend and how long they play.
- Children and vulnerable individuals must be protected from accessing gambling services.
- Transparent odds and fair game mechanics must be provided at all times.
- Players who need help must be able to access it quickly and without stigma.
- Self-exclusion and limit requests must be honoured immediately and without friction.
Section 2
18+ Age Restriction Policy
ab678 operates exclusively as an adults-only platform. Players must be 18 years of age or older to register, deposit funds, or participate in any gambling activity on ab678.bet. This is a non-negotiable requirement and is enforced through our Know Your Customer (KYC) verification process.
- All new players are required to submit a valid government-issued ID (National ID card, passport, or birth certificate) during the KYC verification stage before withdrawals are enabled.
- Date of birth is cross-checked against submitted identity documents. Any discrepancy results in account suspension pending investigation.
- ab678 reserves the right to request additional proof of age at any point during a player's account lifetime if there is any reasonable doubt.
- Accounts where the player is confirmed to be under 18 years of age are immediately closed. All deposits are returned; any winnings generated are forfeited.
If you share a device or computer with family members, we strongly recommend taking steps to prevent minors from accessing gambling sites. Practical measures include:
- Use parental control software on shared devices — options like Net Nanny, Qustodio, or built-in family safety features on Android and iOS can restrict access to gambling sites.
- Never save your ab678 login credentials in a browser on a shared or family device.
- Log out of your ab678 account completely after every session on a shared device.
- Talk openly with children and teenagers about the risks associated with gambling.
If you believe a minor has accessed or attempted to access an ab678 account, please report this immediately to [email protected]. We will investigate and act without delay. Your report will be treated in strict confidence.
Section 3
Self-Exclusion & Account Closure
Self-exclusion is one of the most powerful tools available to any player who feels that gambling is becoming harmful. ab678 takes self-exclusion requests extremely seriously. When you request self-exclusion, your account is blocked and you will not be able to access the platform for the duration of your chosen period — no exceptions and no persuasion to reverse the decision.
| Duration | Description | Reversal |
|---|---|---|
| 1 Month | Short cooling-off period for players who need a brief break | Not reversible early |
| 3 Months | Medium-term break recommended for players noticing a pattern | Not reversible early |
| 6 Months | Extended break for players experiencing significant concern | Not reversible early |
| 1 Year | Long-term exclusion for serious problem gambling indicators | Not reversible early |
| Permanent | Indefinite closure — account cannot be reopened under any circumstances | Irreversible |
During your self-exclusion period, ab678 will: block all login attempts to your account; suppress all marketing and promotional communications including SMS, email, and push notifications; prevent any new deposits from being processed; and retain a record of your exclusion so that we can prevent accidental re-registration during the restricted period. We take these obligations seriously — your request will never be treated as an inconvenience.
Section 4
Deposit Limits & Spending Controls
One of the most effective ways to keep gambling within healthy boundaries is to set firm spending limits before you start playing. ab678 provides a comprehensive suite of deposit and loss limit controls, all of which you can configure directly from your account settings panel. These tools are available to every registered player at no cost and with no questions asked.
| Limit Type | Period Options | Currency | How to Set | When It Takes Effect | How to Increase |
|---|---|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | BDT (৳) | Account Settings → Responsible Gaming | Immediately upon saving | 7-day cooling-off period applies |
| Loss Limit | Daily / Weekly / Monthly | BDT (৳) | Account Settings → Responsible Gaming | Immediately upon saving | 7-day cooling-off period applies |
| Wager Limit | Per-session / Daily | BDT (৳) | Account Settings → Responsible Gaming | Immediately upon saving | 24-hour cooling-off period applies |
| Session Limit | Per-session duration (minutes) | Time (mins) | Account Settings → Responsible Gaming | Next login session | Adjustable without cooling-off |
- Reductions are immediate. If you reduce any limit — whether a daily deposit cap or a monthly loss threshold — the new lower limit takes effect the moment you save it.
- Increases require a cooling-off period. To protect against impulsive decisions, any request to increase a limit is subject to a 7-day waiting period before the higher limit becomes active.
- Limits persist across devices. Your spending controls are tied to your ab678 account, not to a specific browser or device. They apply whether you play via desktop, mobile browser, or the ab678 app.
- Multiple limits can coexist. You can set a daily deposit limit and a monthly loss limit simultaneously. The more restrictive control always takes precedence.
- Set your deposit limit to match your genuine entertainment budget — an amount you are completely comfortable losing, not an amount you expect to win back.
- Review your limits at the start of each month. If your financial situation has changed, adjust your caps accordingly before you begin playing.
- Never deposit money set aside for essential expenses such as rent, groceries, education, or family obligations. Gambling funds should come only from discretionary income.
- If you find yourself routinely hitting your deposit limit and feeling frustrated, treat this as a signal to pause, reflect, and potentially speak with a support professional.
Section 5
Time-Out & Session Reminders
Sometimes a player simply needs a short break without committing to a full self-exclusion. ab678 offers a Time-Out feature that temporarily suspends your account for a defined short-term period. Unlike self-exclusion, time-outs are designed for players who are not experiencing a serious problem but recognise they need a brief pause to reset and recharge.
In addition to time-outs, ab678 provides session time reminders — on-screen notifications that alert you to how long you have been playing in a single session. Research consistently shows that awareness of time spent gambling is one of the most effective ways to keep play within healthy limits.
- 24 Hours — A one-day pause. Ideal after an unusually long session or a frustrating loss run.
- 3 Days — A weekend reset. Good for players who want to break a repetitive daily play habit.
- 1 Week — A full seven-day pause. Useful after a period of heavier-than-usual play.
- 4 Weeks — A month-long break. If this period still does not feel sufficient, we recommend transitioning to formal self-exclusion.
During a time-out, your account is suspended and you cannot log in or deposit. Marketing communications are paused. Your account balance and history are preserved and fully accessible when the time-out expires.
Set a preferred session duration threshold in your account settings. Once your active session reaches that threshold, ab678 will display a clear on-screen notification reminding you of the time elapsed. You can configure reminders at the following intervals:
- Reminders are displayed as non-intrusive overlay notifications that do not interrupt your current game.
- You can choose to continue playing, take a break, or end your session when a reminder appears.
- Session time is calculated from your first login, not from your first wager — idle time counts toward your reminder threshold.
Studies in behavioural psychology show that gamblers consistently underestimate the amount of time they spend playing. Time-distortion is a natural consequence of engaging, fast-paced games — particularly slots, crash games like Aviator, and live casino tables. By enabling session reminders, you introduce a regular reality check that helps you step back, assess your state of mind, and make a conscious choice about whether to continue. At ab678, we encourage all players to use this feature regardless of whether they feel they have a gambling problem.
Section 6
Recognising Problem Gambling
Problem gambling can affect anyone — regardless of age, income level, or how long they have been gambling. It often develops gradually and can be difficult to recognise from the inside. ab678 encourages all players to regularly and honestly assess their relationship with gambling. The following self-assessment questions are adapted from clinically validated screening tools used by gambling support professionals worldwide.
If you answer "yes" to three or more of the questions below, we strongly encourage you to reach out to our support team or seek professional guidance. There is no shame in asking for help — and early intervention is always more effective than waiting until a problem becomes severe.
This self-assessment is provided for informational and awareness purposes only — it is not a clinical diagnosis. If your answers concern you, please do not hesitate to contact us at [email protected] or seek guidance from a qualified counselling professional. Gambling-related harm is treatable, and you do not have to face it alone. Reaching out is a sign of strength, not weakness.
Section 7
Getting Help & Support Resources
If you believe gambling is having a negative impact on your life or the life of someone you care about, support is available. ab678 is committed to connecting players with the help they need. In addition to our own in-house responsible gaming team, we encourage players to reach out to professional counselling services and community support networks.
Our dedicated responsible gaming team is available 24 hours a day, 7 days a week. Whether you need to set a limit, request exclusion, or simply talk through your concerns, we are here to help — without judgement.
Email: [email protected]
Subject: Responsible Gaming Help
Response time: Within 24 hours (BST, UTC+6)
Kaan Pete Roi is Bangladesh's first telephone-based emotional support and crisis intervention service. While not gambling-specific, their counsellors are trained to assist individuals dealing with financial stress, anxiety, and behavioural difficulties related to addiction.
Helpline: 01779-554391
Hours: 7:00 PM – 10:00 PM (BST)
Language: Bengali & English
We encourage players who are struggling with gambling-related issues to seek support from a licensed mental health professional or addiction counsellor based in Bangladesh. Many practitioners in Dhaka, Chittagong, Sylhet, and Khulna offer confidential counselling for behavioural addictions.
Tip: Search for "addiction counsellor Dhaka" or contact your nearest public hospital's mental health department for a referral.
If gambling has led to a financial or personal crisis and you are in immediate distress, please reach out to someone you trust right now — a family member, a friend, or a professional helpline. ab678 can assist you in suspending your account immediately so that gambling is removed as a factor while you focus on getting support. Email us at [email protected] and we will act on your request within hours.
Section 8
Your Responsible Gaming Toolkit
ab678 has assembled a comprehensive set of responsible gaming tools that are available to every registered player at no cost. The following summary gives you a quick overview of everything at your disposal. We encourage you to explore these features in your account settings and to use them proactively — not just reactively when a problem has already emerged.
Cap how much you can deposit in a day, week, or month. Reductions are instant; increases wait 7 days.
Set a maximum loss amount per period. When reached, wagering is paused until the period resets.
Receive on-screen alerts after 30, 60, or 90 minutes of continuous play to stay time-aware.
Take a short break of 24 hours, 3 days, 1 week, or 4 weeks without committing to full exclusion.
Block your account for 1–12 months or permanently. Promotional emails are halted immediately.
Unsubscribe from all promotional messages at any time via your account settings or by emailing support.
Review your full session history, deposit and withdrawal records, and net win/loss data in your account dashboard.
Our responsible gaming team is available around the clock. Email [email protected] any time for confidential assistance.
All responsible gaming tools are accessible from your ab678 account dashboard under Settings → Responsible Gaming. You do not need to contact support to set deposit limits, loss limits, session reminders, or time-outs — these can be configured entirely within your account. For self-exclusion, account closure, or marketing opt-out, please contact [email protected] directly so that our team can process your request promptly and confirm it in writing.
ab678 — Play Responsibly
Gambling Is Entertainment — Keep It That Way
ab678 is here to provide a safe, fair, and enjoyable gaming experience for all players in Bangladesh. Explore our platform knowing that your welfare always comes first — and that help is always just one email away.